Frequently Asked Questions
Honest answers about Capra's ingredients, formulation, preservation and testing.
Why is Capra different from mainstream skincare?
Capra is formulated around purposeful, transparent ingredients — goat milk, honey, plant and seed oils and botanicals — with no petroleum-based ingredients and no synthetic fragrance, supported by laboratory-tested quality.
What makes goat milk useful in skincare?
Goat milk contributes moisturising comfort, a soft skin feel, conditioning and a creamy product texture, making it naturally suited to nourishing skin-care formulations.
Why does Capra use honey?
Honey acts as a naturally inspired humectant, supporting moisture retention, softness and a comfortable skin feel.
Are Capra products pH-balanced?
Yes — Capra's base formulation is developed with attention to an appropriate cosmetic pH range as part of the overall product-development process.
Does Capra contain synthetic fragrance or petroleum-based ingredients?
No. Capra does not use synthetic fragrance and does not use petroleum-based ingredients. The botanical character comes from selected essential oils.
Does Capra contain preservatives?
Yes, appropriate cosmetic preservation ingredients are used in water-containing formulations to help maintain product quality and microbiological safety. Capra supports its preservation approach with preservative challenge testing.
Why are preservatives necessary?
Water-containing cosmetic products require appropriate preservation to help maintain microbiological quality throughout normal storage and use — keeping products safe and pleasant to use over time.
Are the products laboratory tested?
Yes. Capra's quality approach includes stability testing, finished-product microbiological testing, raw goat milk quality testing and preservative challenge testing, with available reports.
Can I see the certificates and reports?
Yes — view the testing categories and available reports on our Quality & Testing page.
Can Ultimate Cream be used on my face?
Yes — Capra Ultimate Cream is a versatile everyday moisturising cream formulated for hand, body, face and feet.
How should products be stored and what is the shelf life?
Store products in a cool, dry place away from direct sunlight and extreme temperatures. Refer to the label on each product for shelf life and best-before information.
Are Capra products medicines?
No. Capra products are cosmetics for everyday skin and body care, not medicines. They are not intended to diagnose, treat, cure or prevent any disease.